We Keep
You Connected
by Making Better Hearing
Easy & Affordable
The process was so much better than I expected due to the caring, highly competent, professional service I received from the team at A1 Hearing. ”
Chris Barker, AucklandOur Services
If you think you might be affected by hearing loss, don’t wait any longer. The sooner an audiologist investigates your hearing impairment, the greater your quality of life will be in the future.
AUDIOLOGICAL ASSESSMENT
Free 15 Minute screening
This short test will identify if you have a hearing loss that needs further investigation.
60 Minute Full Audiological Assessment
If we find hearing loss, we will then do a full 60 minute hearing test. This is the most thorough hearing evaluation within the industry, undertaken by one of our hearing care professionals, from this assessment we will have all the information we require to make an accurate diagnostic
Micro-Suction Ear Wax Removal
Schedule an appointment with our Ear Nurse at our easily accessible site in Papatoetoe.
This safe and effective procedure involves the gentle removal of ear wax and other debris from the ear canal using micro-suction. To minimise pain and for ease of removal it is strongly advisable to use oil (any cooking oil) prior to the appointment.
To book an appointment, please get in contact.
We also recommend a 6 month follow up and a hearing re-test every two years
We will proactively reach out to see how you are going with your hearing aids in 6 months’ time. If you require any assistance or adjustments we can organise a consultation with one of our hearing care professionals.
We will also proactively contact you at least every 2 years for a reassessment. We know that over time our hearing changes and we might not notice so we highly recommend this service.
More Routine Services Available
Re programming
Should you require your hearing aids to be re-programmed, one of our hearing care professionals will be happy to assist.
Clean and Check
An important preventative maintenance process to keep your devices in full working order.
In-house repairs
Our staff have the skills and equipment to undertake a range of minor repairs, give us a call or pop in to see what we can do on the spot.
Manufacturers repair
If we are unable to assist we are happy to manage the process via our manufacturers on your behalf
I strongly encourage others to go here first, a smaller boutique company has more time to listen, offers better customer care and is relational!"
Karen, South Auckland
graham curd2023-08-21Had a great experience with Sarah at A1 Hearing. She gave clear instructions regarding my hearing aids and we had a few laughs along the way. It has been a pleasure to meet and converse with her. Robyne CurdMartin Brewer2023-07-04These hearing aids which were procured from A1 hearing were for my wife who also suffers from reasonably advanced vascular dementia. I have to say the team at A1 hearing went above and beyond in difficult circumstances to find a cost effective solution for my wife's hearing loss. The attention to detail and personal customer satisfaction by the whole team would be hard to beat and especially a big shout out to new audiologist Sarah Johnson.Abba Lillie2023-04-15The staff, from the receptionist to the audiologist are wonderful. You are greeted by name. Everyone is polite and respectful.Ian Hatton2022-12-30Thanks team. Great results again . Appreciate the service. Ian h.Don Green2022-12-22They get 5 stars simply because I don't know how they could do better. Brilliant service - recommended by friends, and I'm very glad they did. They clearly explained every aspect of what they were doing, what could be done and why. Very down to earth and practical. A big thankyou from me - I would happily recommend them.John Gaiser2022-12-13The service was professional from reception to technical advice. I cannot fault it.chris lesley2022-12-06During the 20 odd years, that A1 Hearing have been looking after my hearing needs, my experience with them has always been a very happy one. Claire, Sue, and Wendy, have really looked after me well. We have now retired on Waiheke Island, but, I still go all the way to Papatoetoe to see them, whenever an adjustment, or a new pair of hearing aids is required. The service and care they give me, is A1. I would call it " good, old fashioned personal service". Top Marks Team! It is my pleasure to recommend you, with total confidence. Kind regards Chris Matthews. (Waiheke Island)